태국 방콕 Trust and Safety Associate- 구인

2024/05/28 15:12:10

SELPEO는 동남아시아 내 헤드헌터 기업입니다. 싱가포르, 말레이시아, 필리핀, 태국 등에 진출한 글로벌 기업의 인재 서칭을 대행하여, Korean Speaking 인재를 모집하고 있는 정식 Recruitment Agency 입니다. Position Summary: Trust and Safety Associate- 태국 방콕 근무 근무지 - 태국 방콕 근무 고객사 - 글로벌 BPO 기업 지원 조건 영어 가능자 4년제 졸업자 2년제 졸업의 경우 5년이상 근무 경력 필요 Job Description- Trust and Safety Associate About this role 콘텐츠 모더레이터는 사용자 프로필, 오디오, 비디오 및 텍스트 기반 콘텐츠를 분석하고 검토하며 사용자가 신고하거나 시스템에 의해 신고된 문제를 조사, 에스컬레이션하거나 해결하는 역할을 맡게 됩니다. Role Details Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Basic Qualifications/Skills Needed Degree in any tertiary education or higher education Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, in both English and Korean language skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well individually and as part of a team Flexibility in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness 근무 지역 태국 방콕 근무시간 주/야간 로테이션 근무 가능자(Morning, Afternoon shift hours and Night shifts) 급여 및 혜택 급여 : 60000만 바트에서 74000바트 1 month fixed Bonus 1 month relocation allowance : 12K THB / time KPI 1,500 (depends on performance) OT allowance (as per company policy) Health insurance (OPD 2,000 per visit : 30 times/year) Dental insurance (2,000 THB per year - Reimbursement) Annual leave of 12 days Social security contributions Training opportunities, and more 입사일 6월 중순 또는 7월 중순 입사 [정식 Singapore /Malaysia Agency 인가] Singapore - SELPEO Recruitment Agency Pte Ltd (EA Licence No: 19C9845) Malaysia - Agensi Pekerjaan SELPEO Recruitment (EA Licence No: JTKSM538C) 포지션의 지원을 원하시면, 아래 이메일로 문의 바랍니다. Email 문의: to-careers@selpeo.com website - www.selpeo.com